Shipping policy
Shipping Policy
At Esther & Eve Collective, we carefully prepare each order with intention and gratitude. Thank you for supporting our small business.
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Processing Time
• Orders are processed within 2–4 business days (excluding weekends and holidays).
• During launches, sales, or holidays, processing times may be slightly extended.
• You will receive a confirmation email with tracking information once your order ships.
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Shipping Rates & Delivery
• Shipping rates are calculated at checkout based on your location.
• Standard shipping typically takes 3–7 business days after processing.
• Delivery times may vary depending on carrier delays or peak seasons.
We currently ship within the United States only.
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Lost or Delayed Packages
Once your order is handed over to the shipping carrier, Esther & Eve Collective is not responsible for:
• Carrier delays
• Lost or stolen packages marked as delivered
• Incorrect addresses provided at checkout
Please double-check your shipping information before placing your order.
If your package is marked delivered but cannot be located, we recommend:
1. Checking with neighbors
2. Contacting your local post office
3. Filing a claim directly with the carrier
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Address Changes
If you notice an address error, please contact us immediately at info@estherandevecollective.com. We cannot guarantee changes once an order has been processed or shipped.
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Damaged Items
If your item arrives damaged, please email us within 3 days of delivery with clear photos so we can review and assist you promptly.
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Our Commitment
Every package is prepared prayerfully and packaged with care. We are grateful for your support and trust in Esther & Eve Collective.
With love,
Esther & Eve Collective